IT Helpdesk Support

Deploy a Team of On-Call Professionals

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Support When You Need It Most

Nothing is more frustrating than your technology not working. With traditional break/fix repair services, you’ll have to wait until the technician arrives, cutting into your bottom line and productivity. Who has time for that?

Lane Technology Solutions offers IT helpdesk support to our partners. If something stops working, our team of technicians will get to work to fix the problem remotely. If it can’t be corrected remotely, we’ll go to your office, assess the issue and do what’s needed to get you back to 100% as quickly as possible. With IT helpdesk support from Lane Technology Solutions, assistance is only a phone call away.

Benefits of IT Helpdesk Support

Remote Assistance

Our support staff is ready online or on the phone to resolve your tech issues as quickly as possible.

Access to Tech Experts

Know that when you contact our IT helpdesk support team, you’re speaking with trained engineers.

Reduce Downtime

Don’t wait all day for the tech to arrive, our staff will work tirelessly to have you operational in minutes, not hours.

Maximize Productivity

With your tech operating at peak performance, you’ll be able to increase the potential growth of your business.


IMPROVE YOUR BUSINESS TECH

Explore Our Managed IT Services

Server & Network Monitoring

In the event that any of your IT hardware or on-premise servers break, we’ll be there to fix it.

Domain Hosting Services

Don’t know the first thing about web hosting? Let our team manage your entire website for you.

Discover Our Other IT Solutions

Every second counts in today’s always-on world. Your customers don’t expect to wait long to get the services they need. If your technology can’t keep up with customer expectations, then it’s time for an upgrade. Let Lane Technology Solutions craft a custom IT solution that addresses your business needs and keeps you within budget. Our IT support solutions include:

Cloud Managed Services

Harness the power of the cloud to increase efficiency and productivity.

Managed Security Services

Protect your network from the latest cyberthreats to your business.

Stay Current on the Latest Tech News

You’re Facing a Cyberattack; Now What?

In today’s digital business world, hackers are after your most precious asset—your data. Companies, especially small businesses, need to stay vigilant to keep their network secure. According to MSNBC, small businesses make up 43 percent of online attack victims, and...

4 Tips for Protecting Your Business from Ransomware Attacks

In today’s always-online business world, your company’s most precious resource is data. Your internal data and the personal information of your customers are vital components to the prosperity of your business. Unfortunately, cybercriminals also know this. ...

You Can’t Afford to Ignore Security Breaches – Here’s Why

It’s National Cybersecurity Awareness Month, and what better time to educate yourself about data breaches? There were 1,244 breaches reported in 2018 alone, and small and mid-size businesses are just as much at risk as big-name companies. Unfortunately, plenty of...